Questions, bug reports, and feature ideas are all welcome — DualCam is built and maintained by one person, and every message is read.
Get in touch
Email [email protected] and I’ll get back to you as soon as I can.
To help me fix a bug quickly, please include: your iOS or Android version, your phone model, and what you were doing when it happened.
Common questions
- Which phones work? On iPhone, iPhone XS or newer on iOS 18 or later. On Android, Android 10 or newer. Recording both cameras at once needs hardware support that earlier iPhones do not have, and on Android it needs a phone whose maker supports running both cameras at once. Other phones get single-camera recording.
- Why does it say dual camera is not supported? Your device cannot run both cameras simultaneously. The app tells you rather than failing silently, and single-camera recording still works.
- Where do my recordings go? Straight to your photo library on iPhone, or to Movies/DualCam and Pictures/DualCam in your gallery on Android, as soon as you stop recording. There is no export step and no wait.
- Does the teleprompter appear in my video? No. It is drawn on your screen only and is never part of the recorded file.
- Can I save the individual camera feeds? Yes — Settings lets you save the combined video, either raw camera feed, or all three from a single take.
- Can I move the picture-in-picture window while recording? Yes. Drag, pinch to resize, and tap to swap all work mid-take, and the movement is baked into the finished video.
- Why does it need photo library access? On iPhone it is the only place a finished recording can be saved, and the access is add-only — DualCam cannot read or delete anything already in your library. On Android DualCam needs no storage or photos permission at all.
Privacy
DualCam collects nothing and makes no network calls. The privacy policy linked from the app page explains exactly what stays on your device.